Returns & Refunds
We want you to shop with confidence. Here's how we handle returns, exchanges and refunds.
LAST UPDATED: OCTOBER 12, 2026
7-Day Return Window
Eligible products may be requested for return within 7 days of delivery. Please contact us within this period so we can review your request.
Eligible Returns
Products that arrive damaged, defective or incorrect may qualify for a return or replacement. Please provide your order number and clear photos where relevant.
Return Conditions
For eligible change-of-mind returns, products should be unused and in their original condition and packaging, where applicable.
Some products may have specific return restrictions. We will explain any applicable conditions when reviewing your request.
How to Request a Return
Contact us within 7 days of delivery with your order number and the reason for your request. Please wait for return instructions before sending a product back.
Refunds
Once an eligible return is received and reviewed, we will inform you about the refund decision. Approved refunds will be processed through an appropriate payment method.
Processing times may vary depending on the payment provider and original payment method.
Exchanges & Replacements
Replacements or exchanges may be available depending on the issue, product availability and applicable conditions. We will discuss the available options with you.
Return Delivery Costs
Responsibility for return delivery costs will depend on the reason for the return and applicable law. We will explain any relevant charges before you proceed.
Your Consumer Rights
This policy does not limit any consumer rights or remedies that cannot lawfully be excluded under applicable law.
Need Help?
Have a question about a return or refund? Visit our Contact Us page and share your order details. We're happy to help.