Shipping Information
From checkout to delivery, we aim to make receiving your order simple and convenient. Here's what you need to know.
LAST UPDATED: OCTOBER 12, 2026
Order Processing
Orders are processed after submission and any required verification. Processing times may vary depending on product availability and order details.
Delivery Areas
Delivery availability depends on your location and courier service coverage. Available delivery options will be confirmed during checkout or order verification.
Estimated Delivery Time
Delivery times may vary depending on your location, courier operations, public holidays and other unexpected delays. Any available estimate should be treated as an approximate timeframe.
Shipping Charges
Applicable delivery charges will be displayed during checkout or confirmed before your order is finalised.
Delivery Address
Please provide your complete delivery address and an active contact number. Incorrect or incomplete information may cause delays or unsuccessful delivery.
Order Tracking
Where tracking is available, you can use the provided tracking details to check your shipment's progress. Tracking updates may take time to appear.
Delivery Issues
If your order is delayed, arrives damaged or has another delivery issue, please contact us with your order details so we can assist you.
Need Help?
Have a question about shipping or delivery? Visit our Contact Us page and share your order number. We're happy to help.